United Arab Bank (UAB)

United Arab Bank (UAB) Review

A Boutique UAE Bank Worth Considering?

★★★★☆
4,0 / 5

Editor’s Verdict for UAB

United Arab Bank (UAB) is one of the older national banks in the country, incorporated on 21 January 1975 and headquartered in Sharjah. Compared to the retail giants, UAB runs a compact network of branches across the UAE and positions itself as a relationship-focused bank with a strong tilt toward corporate, SME and commercial clients alongside personal and Islamic banking. The bank is rated investment grade by both Moody’s (Baa2) and Fitch (BBB+), reflecting a stable financial profile after years of restructuring.

✓ Best For

  • Corporate, commercial and SME clients looking for a relationship-driven banking partner in the UAE
  • Customers based in Sharjah and the Northern Emirates who value a Sharjah-headquartered bank
  • Clients seeking both conventional and Sharia-compliant (Islamic) banking under one roof
  • Those who prefer a smaller bank with more personalised service over large branch queues

✗ Not Ideal For

  • Customers who need an extensive nationwide branch and ATM footprint
  • Expats who rely on a very large international remittance and rewards ecosystem
  • Users who want the most feature-rich, market-leading mobile banking app

Quick Facts

Bank Type Commercial / Retail / Corporate / SME / Islamic Banking
Founded 1975 (incorporated 21 January 1975 in Sharjah)
Headquarters UAB Tower, Al Majaz 1, Buhaira Corniche, Sharjah, UAE
Branch Network Compact network of branches across the UAE
ATM Network UAB ATMs and cash points across the UAE
Mobile App UAB Mobile Banking (iOS & Android)
Online Banking UAB Online Banking
Languages Supported English, Arabic
SWIFT/BIC Code UARBAEAA (UARBAEAAXXX)
Credit Rating BBB+ (Fitch), Baa2 (Moody’s)

United Arab Bank Pros & Cons

✓ Pros

  • Established heritage
    One of the oldest national banks in the UAE, operating since 1975
  • Investment-grade ratings
    Rated BBB+ by Fitch and Baa2 by Moody’s, signalling financial stability
  • Strong corporate & SME focus
    Tailored working-capital, trade finance and business banking solutions
  • Islamic banking option
    Sharia-compliant products available alongside conventional banking
  • Relationship banking
    Smaller scale often means more personalised service for clients

✗ Cons

  • Limited branch network
    Far fewer branches than the major UAE retail banks
  • Smaller ATM footprint
    Less convenient cash access compared to the largest banks
  • Narrower retail rewards
    Fewer co-branded cards and lifestyle programs than larger rivals
  • Less brand visibility
    Lower public profile than Tier-1 UAE banks
  • Digital experience
    App and online tools are functional but not market-leading

UAB Popular Products

Personal Current / Salary Account

Most Popular

Who it’s for: Salaried residents and UAE nationals who want a straightforward day-to-day banking account.

UAB’s personal current and salary accounts cover everyday banking needs, including a debit card, cheque book facility, online and mobile banking access, and the ability to receive salary transfers. Salary customers typically benefit from preferential conditions on loans and account services.

To open an account, residents generally need a valid passport, Emirates ID, residence visa and a salary certificate from their employer. The account can be opened at any UAB branch.

Watch out: Always confirm the latest minimum balance requirements and any fall-below fees directly with UAB, as conditions vary by account package.

Corporate & SME Banking

Best for Businesses

UAB has a long-standing focus on corporate, commercial and SME clients. Its business offering covers working-capital finance, trade finance, business current accounts, cash management and lending solutions designed around the needs of companies operating in the UAE.

For small and medium enterprises, UAB positions itself as a relationship bank – assigning dedicated support and structuring facilities to match a company’s cash-flow cycle rather than offering a one-size-fits-all package.

Reality check: UAB’s strength is in business banking relationships; companies that value a dedicated point of contact often find this more valuable than a large retail network.

Islamic Banking

Sharia-Compliant

Who it’s for: Customers who want banking products structured in line with Islamic finance principles.

UAB offers a range of Sharia-compliant products for both personal and business customers, supervised in accordance with Islamic banking standards. This allows clients to access financing, accounts and other services without conventional interest-based structures, while still banking with an established UAE institution.

Having both conventional and Islamic options under one roof gives customers flexibility to choose the structure that best fits their preferences.

Trade-off: Product availability and specific terms differ between conventional and Islamic offerings, so compare both before deciding.

United Arab Bank Fees & Charges

Fee structures vary by account type and product. Always confirm the current Schedule of Charges with UAB before opening an account or making a transaction. Typical fee categories at UAE banks include:

Minimum Balance Fee
Varies by package
A fall-below fee may apply if your average balance drops below the threshold set for your specific account package. Salary accounts often have relaxed or waived requirements – confirm the exact figure with UAB.
International Transaction Fee
Varies
A foreign-currency markup typically applies to card purchases and ATM withdrawals made outside the UAE, in line with standard UAE market practice.
International Transfer / SWIFT Fee
Varies
Outward international transfers are subject to transfer charges and any correspondent-bank fees. Rates depend on the transfer amount, currency and channel used.
Account Closure
Varies
A fee may apply if an account is closed shortly after opening. Confirm the applicable period and amount in the current Schedule of Charges.
Dormant Account Fee
Varies
Accounts with no activity for an extended period may be classified as dormant and, after the regulatory period, balances may transfer to the UAE Central Bank’s unclaimed funds register.
Credit Card Late Payment
Varies
Late-payment charges and interest apply to outstanding credit card balances. Exact amounts depend on the card type and outstanding amount.

Digital Experience

UAB Mobile Banking App

🍎
iOS App Store
★ Available
UAB Mobile Banking
🤖
Google Play
★ Available
UAB Mobile Banking

The UAB mobile banking app is the primary digital channel for everyday banking, covering balance checks, transfers, bill payments and card management for retail customers.

What works well: Core banking tasks such as viewing balances, transferring funds between accounts, paying bills and managing cards are handled through the app and online banking without needing to visit a branch. SMS banking is also available for quick account alerts.

What to keep in mind: As a smaller bank, UAB’s digital tools are functional but generally offer fewer advanced features than the apps of the largest UAE retail banks. For complex requests, a branch visit or phone call may still be required.

Online Banking

UAB’s online banking portal provides account management, transfers and service requests for both personal and business customers. It covers the essentials reliably, though some specialised tasks may still require branch or phone support.

United Arab Bank Contact Information & Support

Customer Service

UAB Toll Free (UAE)

800 474
Within the UAE

International Callers

+971 6 5987332
From outside the UAE

Sadara Toll Free

800 72 32 72
Sadara priority banking

Email

info@uab.ae
General enquiries

Complaints Unit

+971 6 507 5784

Abuse / Phishing Reporting

abuse@uab.ae

Fraud Reporting

09fraud@uab.ae

RSA Token Activation

rsaactivation@uab.ae

Feedback & Complaints

yourfeedbackmatters@uab.ae

Corporate Care

corporatecare@uab.ae

Sharia Control

sharia.control@uab.ae

Investor Relations

ir@uab.ae

Headquarters

United Arab Bank P.J.S.C.
UAB Tower, Al Majaz 1
Buhaira Corniche, Sharjah, UAE
P.O. Box 25022

Quick Actions

United Arab Bank SWIFT Code

United Arab Bank operates under a single SWIFT/BIC code, registered to its head office in Sharjah. All international transfers to UAB are routed through this central code – the bank does not publish separate branch-level SWIFT codes. When receiving an international payment, use the code below together with your full account details (IBAN).

SWIFT Code Branch / Department Emirate Address
UARBAEAA Head Office Sharjah UAB Tower, Al Majaz Street, Buhaira Corniche, Sharjah

If you’re not sure what this means, see what is a SWIFT code. To browse every bank, open the full UAE SWIFT code table, or check this SWIFT code.

Note: The 8-character code UARBAEAA and the 11-character form UARBAEAAXXX refer to the same head-office routing. The “XXX” suffix simply denotes the primary (head) office when an 11-character code is required.

United Arab Bank Branch Network

United Arab Bank operates a compact branch network across the UAE, with its head office in Sharjah and branches in Abu Dhabi, Dubai and Ras Al Khaimah. All branches offer personal, corporate and Islamic banking services. The branch list below is sourced from the official UAB website.

Abu Dhabi

Branch Address
Dalma Mall Branch Al Wazn St, Abu Dhabi Industrial City, ICAD 1, 1st Floor, Abu Dhabi, UAE
Khalifa Street Branch GIBCA Building, Khalifa Street, P.O. Box 3562, Abu Dhabi, UAE

Dubai

Branch Address
Al Quoz Branch Al Quoz First Area, Reemas Building Ground Floor, Showrooms 1 to 3, First Floor, Offices 1, 2, 8, 9, 10 & 11, Sh. Zayed Road, P.O. Box 392066, Dubai, UAE
Deira Branch Deira, Baniyas Street, Al Salamiyah Tower, P.O. Box 4579, Dubai, UAE
Festival City Mall Branch Festival City Mall, Ground Floor, Dubai, UAE
Festival Plaza Mall Branch Festival Plaza, Jebel Ali 1, Ground Floor, Dubai, UAE

Sharjah

Branch Address
UAB Tower Branch Al Majaz 1, UAB Tower, P.O. Box 25022, Sharjah, UAE

Ras Al Khaimah

Branch Address
Ras Al Khaimah Branch Muntasir Road, Al Nakheel, P.O. Box 615, Ras Al Khaimah, UAE

Information may change – verify current terms on the official United Arab Bank website before making financial decisions. This page is for informational purposes only and does not constitute financial advice.

FAQ – United Arab Bank (UAB)

How do I open a United Arab Bank account as a resident?

Residents typically need a valid passport, Emirates ID, UAE residence visa, and a salary certificate from their employer. Visit any UAB branch to start the application. Always confirm the latest document list directly with the bank, as requirements can change.

What is the United Arab Bank SWIFT code?

The main SWIFT/BIC code for United Arab Bank is UARBAEAA, also written as UARBAEAAXXX. It is registered to the head office in Sharjah (UAB Tower, Buhaira Corniche). UAB does not publish separate branch-level codes – all international transfers route through this central code.

How can I contact United Arab Bank customer service?

You can call the UAB toll-free number 800 474 within the UAE, or +971 6 5987332 from outside the country. Sadara priority customers can call 800 72 32 72. General enquiries can also be sent to info@uab.ae.

Where is United Arab Bank headquartered?

United Arab Bank’s head office is located at UAB Tower, Al Majaz 1, Buhaira Corniche, Sharjah, UAE (P.O. Box 25022). The bank was incorporated in Sharjah on 21 January 1975.

In which emirates does UAB have branches?

According to the official UAB branch locator, the bank has branches in Sharjah (head office), Abu Dhabi (including Al Ain), Dubai and Ras Al Khaimah. It does not currently list branches in Ajman, Fujairah or Umm Al Quwain.

Does United Arab Bank offer Islamic banking?

Yes. UAB offers Sharia-compliant (Islamic) banking products for both personal and business customers, alongside its conventional banking services, giving clients the flexibility to choose the structure that best suits their needs.

Is United Arab Bank financially stable?

UAB is rated investment grade by both major agencies – BBB+ by Fitch and Baa2 by Moody’s – reflecting a stable financial profile. As with any financial decision, check the most recent ratings and reports before relying on them.

Does UAB serve business and SME customers?

Yes. UAB has a strong focus on corporate, commercial and SME clients, offering working-capital finance, trade finance, business accounts and cash-management solutions, often with a relationship-banking approach.

How long has United Arab Bank been operating?

United Arab Bank was incorporated on 21 January 1975, making it one of the longer-established national banks in the UAE, with a history closely tied to the country’s economic development.

How do I report a lost card or fraud at UAB?

Call UAB immediately on the toll-free number 800 474 within the UAE (or +971 6 5987332 from abroad) to block a lost or stolen card or report suspicious activity. You can also email info@uab.ae or visit any UAB branch.