About HSBC Bank Middle East Limited
HSBC Bank Middle East Limited has been operating in the United Arab Emirates since 1946, making it one of the oldest international financial institutions in the country. The bank is locally incorporated in Dubai and regulated by the Central Bank of the UAE. HSBC is the largest and most widely represented international banking organization in the Middle East, serving over 40 million customers across 64 countries worldwide.
HSBC Bank Middle East Head Office Details
Address: HSBC Bank Middle East Limited, UAE Branch, P.O. Box 66, Dubai, UAE
Location: HSBC Tower, Emaar Square, Downtown Dubai, United Arab Emirates
Operating Hours: 8:00 AM to 3:00 PM, Monday through Saturday (Closed on Sundays)
Contact Number: +971 2 691 0101
HSBC SWIFT/BIC Codes
| Branch Location | Branch Code | SWIFT/BIC Code |
|---|---|---|
| Dubai (Main) | XXX | BBMEAEADXXX |
| Abu Dhabi | ABU | BBMEAEADABU |
| Sharjah | SHJ | BBMEAEADSHJ |
| Ras Al Khaimah | RKS | BBMEAEADRKS |
| Fujairah | FUJ | BBMEAEADFUJ |
| DIFC Branch, Dubai | DIF | BBMEAEADDIF |
| Securities Brokerage, Dubai | BDU | BBMEAEADBDU |
HSBC Branch Locations in UAE
Dubai Branches
- HSBC Tower Branch – Downtown Dubai
- Dubai Mall Branch
- Jumeirah Branch
- Mall of the Emirates Branch
- Deira Branch – Next to Hamarain Centre, Abu Baker Al Siddique Road, Al Muraqqabat
- Mirdif Branch
- Bur Dubai Branch – HSBC Bank Building 312/45 Al Suq Road
- Jabel Ali Branch
Abu Dhabi Branches
- Abu Dhabi Branch
- Yas Mall Branch
- Musaffah Industrial Area Branch
Other Emirates
- Sharjah Branch
- Ras Al Khaimah Branch
- Fujairah Branch
DIFC Location
Address: Unit 401, Level 4, Gate Precinct Building 02, DIFC, PO Box 30444, Dubai, UAE
Telephone: +971 4 562 3465
Fax: +971 4 437 4504
HSBC Banking Services
Personal Banking
- Personal Bank Accounts
- Savings Accounts
- Credit Cards
- Personal Loans (Secured and Unsecured)
- Home Loans and Mortgages
- Global Money Account
- Online and Mobile Banking
- International Money Transfers
Premier and Advance Banking
- HSBC Jade Services
- HSBC Premier Services (for customers with total relationship balance of AED 350,000 or monthly income of AED 40,000)
- HSBC Advance Services
- Global Private Banking
Business and Corporate Banking
- Business Accounts
- Business Loans
- Investment Banking
- Securities Brokerage
- Corporate Banking Solutions
Investment Services
- Arranging Deals in Investments
- Advising on Financial Products
- Dealing in Investments as Principal and Agent
- Providing Custody Services
Personal Loan Details
Minimum Salary: AED 7,500 per month
Maximum Loan Amount: AED 1,000,000 (UAE Nationals) / AED 750,000 (Expatriates)
Interest Rate: From 6.75% (Unsecured) / 4.35% (Secured)
Tenure: 6 to 48 months
Age Eligibility: 21 to 65 years
Home Loan Details
Minimum Loan Amount: AED 350,000
Minimum Salary: AED 15,000
Property Locations: Abu Dhabi and Dubai
Loan Types: Variable 3-month EIBOR, Fixed Interest Rate, Green Home Loan
Credit Card Services
Minimum Salary: AED 5,000 to AED 50,000 (depending on card type)
Features: Rewards, Air Miles, Cashback, Travel Benefits, Entertainment Discounts, Balance Transfer Facility
Interest-Free Period: Up to 56 days on purchases when balance is paid in full
HSBC Customer Care Contact Numbers
| Service Type | Within UAE | Outside UAE |
|---|---|---|
| Personal Banking Customers | 600 55 4722 | +971 4 228 8007 |
| New Customers | 600 554722 | – |
| HSBC Premier Customers | 800 4320 | +971 4 224 1000 |
| HSBC Advance Customers | 800 4420 | +971 4 325 4573 |
| HSBC Jade Customers | 800 5233 | +971 4 366 9027 |
| Global Private Banking | 800 HSBC GPB (800 4722 472) | +971 4 366 9027 |
| Online Banking Support | 800 4525 | +971 4 227 4310 |
| Mortgage Customers | 800 46873 | – |
| Business Banking | +971 600 56 7004 (option 3) | – |
HSBC Email Contact
Customer Service Email: customerexperienceuae@hsbc.com
Business Mandates Email: mandates.uae@hsbc.com
General Branch Contact
All branches can be reached at: 600 554722 (for new customers) or 800 46873 (for mortgage customers)
Online Services
- Website: www.hsbc.ae
- Mobile Banking App: Available on Google Play and App Store
- Online Banking: 24/7 secure access
- Branch Finder: Available on HSBC UAE website
Social Media
- Facebook: @HSBCUAE
- Twitter: @HSBC_UAE
Regulatory Information
HSBC Bank Middle East Limited UAE Branch is regulated by the Central Bank of the UAE. The DIFC branch is additionally regulated by the Dubai Financial Services Authority (DFSA) with reference number F003452, licensed since June 30, 2016.
Key Features
- Widest international banking network in the MENAT region
- Operations in 9 countries across the Middle East
- Over 350 offices and 10,500 employees in the region
- Authorized to provide services to retail clients
- Islamic Window available
- No salary transfer requirement for most services
- Quick loan processing (typically within 60 minutes)
- Access to global HSBC accounts
