Emirates Investment Bank (PJSC)

Emirates Investment Bank Review

The Right Private Bank for UAE High-Net-Worth Clients?

★★★★☆
4,2 / 5

Editor’s Verdict for EIBank

Emirates Investment Bank (EIBank) is not a high-street bank – it is an independent private bank built around wealth management, asset management, and bespoke investment advisory for high-net-worth clients. Founded in 1976 by three prominent UAE business families and majority-owned by Al-Futtaim Private Company, it operates from a single head office in Dubai Festival City and serves a select client base rather than the mass market. If you are looking for a salary account, a cashback card, or a branch on every corner, this is the wrong bank. If you are looking for a relationship-driven partner to preserve and grow significant wealth, it sits firmly in that niche.

✓ Best For

  • High-net-worth individuals and families seeking tailored private banking and wealth management
  • Clients who value a single dedicated relationship manager over a large branch network
  • Investors wanting access to global markets, asset management, and corporate finance advice in one place
  • Those who prefer a boutique, discreet bank with a long UAE track record (since 1976)

✗ Not Ideal For

  • Everyday retail customers wanting salary accounts, debit cards, or free basic banking
  • Anyone needing a wide branch or ATM network across the UAE (EIBank has one office)
  • Clients with modest balances who fall below private banking minimums

Quick Facts

Bank Type Independent Private Bank / Wealth & Asset Management / Investment Advisory
Founded 1976 (private banking platform launched in 2008)
Ownership Subsidiary of Al-Futtaim Private Company LLC; listed on Dubai Financial Market (ticker: EIBank)
Headquarters Level 15, Festival Tower, Dubai Festival City, Dubai, UAE
Office Network Single head office in Dubai (no retail branch network)
Core Services Private banking, asset management, investment advisory, treasury, credit facilities, deposits
Digital Platform Core wealth platform powered by Avaloq (digital transformation programme)
Regulation Central Bank of the UAE and UAE Securities & Commodities Authority
Languages Supported English, Arabic
SWIFT/BIC Code AEINAEAD (AEINAEADXXX)

Emirates Investment Bank Pros & Cons

✓ Pros

  • True independent private bank
    Specialist focus on wealth and asset management rather than mass-market products
  • Long UAE track record
    Established in 1976 and backed by Al-Futtaim, one of the region’s largest groups
  • Relationship-driven model
    Dedicated relationship managers and bespoke, in-house structured solutions
  • Global market access
    Asset management, corporate finance advice, and access to international markets in one place
  • Digital upgrade underway
    Adoption of the Avaloq core platform to modernise wealth and investment operations

✗ Cons

  • No retail footprint
    A single office in Dubai and no public ATM network
  • High entry threshold
    Built for high-net-worth clients; not suited to everyday banking needs
  • Limited everyday products
    No mainstream salary accounts, cashback cards, or budget packages
  • Niche accessibility
    Onboarding is relationship-based rather than instant or fully self-service
  • Less public information
    Fees and product terms are largely disclosed on a client-by-client basis

EIBank Key Services

Private Banking

Core Service

Who it’s for: High-net-worth individuals and families who want a single point of contact for their wealth.

EIBank’s private banking offering covers the full spectrum of services – from daily banking and deposits to access to global markets and corporate finance advice. The model is relationship-driven: a dedicated relationship manager takes time to understand your objectives, whether that is to preserve, grow, or transition wealth, and then structures solutions around those goals.

Reality check: This is a bespoke, advice-led relationship rather than an off-the-shelf account. Expect a consultative onboarding process and minimum balance expectations typical of private banks.

Asset & Investment Management

Flagship

EIBank manages investment portfolios and provides investment advisory across multiple asset classes and geographies. With in-house asset-class expertise and the ability to source products globally, the bank positions itself as a wealth manager of choice in the region for selected clients.

Services span discretionary and advisory portfolio management, access to international markets, and treasury solutions, all delivered under the bank’s relationship-driven philosophy.

Good to know: The bank is regulated by the Central Bank of the UAE and the UAE Securities & Commodities Authority, and is listed on the Dubai Financial Market (ticker: EIBank).

Banking, Deposits & Credit Facilities

Supporting Service

Who it’s for: Existing private banking clients who need everyday banking alongside their investments.

Beyond investments, EIBank accepts deposits and provides treasury services and credit facilities to corporate and individual clients. These include lending solutions such as equity release against fully paid-up property in Dubai, structured to complement a client’s broader wealth plan rather than as standalone retail products.

Watch out: Everyday banking here is an extension of the private banking relationship, not a standalone retail account. Terms are tailored per client.

Emirates Investment Bank Fees & Charges

As a private bank, EIBank discloses most pricing through its client-facing Schedule of Charges and during onboarding rather than via standardised public retail tariffs. The notes below reflect the bank’s general structure – confirm exact figures directly with the bank:

Account & Relationship Pricing
By arrangement
Private banking accounts are priced as part of the overall relationship and typically carry minimum balance or assets-under-management expectations rather than a fixed monthly retail fee.
Investment & Portfolio Management Fees
Per mandate
Asset management and advisory services are charged according to the mandate type (discretionary or advisory) and portfolio size, as set out in the bank’s Investment Services fee schedule for wealth clients.
Credit Facilities
Case by case
Lending such as equity release against fully paid-up Dubai property is priced on a per-client basis depending on the facility and security provided.
Transaction & Treasury Charges
Varies
Standard charges may apply to transfers, foreign exchange, and treasury transactions. Request the current Schedule of Charges from your relationship manager for exact amounts.

Digital Experience

Wealth Platform & Online Access

Unlike mass-market banks, EIBank’s digital strategy centres on its private banking and wealth operations rather than a consumer super-app. The bank has partnered with Avaloq to modernise its core wealth and investment management platform, aiming to give relationship managers and clients better portfolio visibility, reporting, and servicing.

What works well: The Avaloq-based core platform is designed to streamline portfolio management, reporting, and client servicing – the areas that matter most to wealth clients. Digital tools support, rather than replace, the relationship-manager model.

What to expect: There is no broad consumer mobile-banking ecosystem comparable to large retail banks. Digital access is geared to private banking clients, so day-to-day self-service features are more limited than at a high-street bank.

Emirates Investment Bank Contact Information & Support

Customer Service

Main Telephone

+971 (0)4 231 7777
Head office, Dubai

Fax

+971 (0)4 231 7788
Head office, Dubai

Media Enquiries

comms@eibank.com
Corporate Communications, 9:00 AM – 4:00 PM, Sun-Thu

Fraud Reporting

fraud@eibank.com

Head Office

Emirates Investment Bank P.J.S.C.
Level 15, Festival Tower, Dubai Festival City
PO Box 5503
Dubai, UAE

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Emirates Investment Bank SWIFT Code

Emirates Investment Bank operates under a single SWIFT/BIC code for international transfers. Always confirm the exact code with the bank before sending funds.

SWIFT Code Branch / Department Emirate Address
AEINAEAD Head Office Dubai Festival Tower, Suite 1502, Dubai Festival City

If you’re not sure what this means, see what is a SWIFT code. To browse every bank, open the full UAE SWIFT code table, or check this SWIFT code.

Emirates Investment Bank Branch Network

Emirates Investment Bank is a boutique private bank and operates from a single head office in Dubai. It does not maintain a retail branch or ATM network across the seven emirates, so the listing below covers its sole office.

Dubai

Branch Address
Head Office Level 15, Festival Tower, Dubai Festival City, P.O. Box 5503, Dubai, UAE

Information may change – verify current terms on the official Emirates Investment Bank website before making financial decisions. This page is for informational purposes only and does not constitute financial advice.

FAQ – Emirates Investment Bank

What kind of bank is Emirates Investment Bank?

Emirates Investment Bank (EIBank) is an independent private bank based in Dubai, focused on wealth management, asset management, and investment advisory for high-net-worth clients. It is not a mass-market retail bank.

When was Emirates Investment Bank founded?

It was founded in 1976 by three prominent UAE business families, initially financing industrial projects. In 2008 it opened its private banking platform to a broader base of high-net-worth clients. It has been listed on the Dubai Financial Market since 2005.

Who owns Emirates Investment Bank?

It is a subsidiary of Al-Futtaim Private Company LLC, which holds the majority of its shares (around 92%). The bank is listed on the Dubai Financial Market under the ticker EIBank.

How many branches does Emirates Investment Bank have?

EIBank operates from a single head office in Dubai – Level 15, Festival Tower, Dubai Festival City. As a private bank, it does not run a retail branch or ATM network across the UAE.

What is the Emirates Investment Bank SWIFT code?

The SWIFT/BIC code is AEINAEAD (full form AEINAEADXXX), registered to the head office at Festival Tower, Dubai Festival City. Always confirm the code with the bank before initiating a transfer.

How do I contact Emirates Investment Bank?

Call the head office on +971 (0)4 231 7777 or fax +971 (0)4 231 7788. For media enquiries, email comms@eibank.com. The office is at Level 15, Festival Tower, Dubai Festival City, PO Box 5503, Dubai.

What services does EIBank offer?

It offers private banking, asset and portfolio management, investment advisory, treasury services, deposits, and credit facilities (including equity release against fully paid-up Dubai property), all delivered through a relationship-manager model.

Is Emirates Investment Bank regulated?

Yes. It is regulated by the Central Bank of the UAE and the UAE Securities & Commodities Authority, and operates under a Restricted License Bank framework.

Does Emirates Investment Bank offer retail products like salary accounts or credit cards?

No. EIBank focuses on private banking and wealth management. Everyday banking is provided as part of a private banking relationship rather than as standalone retail products such as salary accounts or cashback cards.

Does EIBank have a mobile banking app?

EIBank does not operate a mainstream consumer banking app. Its digital strategy centres on modernising its core wealth and investment platform (powered by Avaloq) to support relationship managers and private banking clients.