Banque Misr UAE Review
The Best Bank for Egyptian Expats Sending Money Home?
Editor’s Verdict for Banque Misr
Banque Misr is one of Egypt’s oldest and largest state-owned banks, founded in 1920, and it has operated in the UAE for over 40 years. Its UAE footprint is deliberately compact – five branches across Abu Dhabi, Dubai, Sharjah and Ras Al Khaimah – built around the needs of the large Egyptian community and customers who move money between the UAE and Egypt. This is a focused regional player rather than a mass-market retail giant, and that shapes everything from its branch coverage to its remittance pricing.
✓ Best For
- Members of the Egyptian community in the UAE who regularly send money home and want competitive EGP rates
- Customers who value a direct banking relationship with a major Egyptian institution on both sides of the transfer
- Savers and depositors looking for term deposits and remittance-focused accounts
- Those who do most banking digitally through BM Online and need only occasional branch access
✗ Not Ideal For
- Customers who need a dense branch or ATM network across all seven emirates
- People living in Ajman, Fujairah or Umm Al Quwain, where the bank has no branch presence
- Those seeking an extensive credit card rewards or lifestyle programme like the larger local banks offer
Quick Facts
| Bank Type | Commercial / Retail / Corporate / Investment Banking (Egyptian state-owned) |
|---|---|
| Founded | 1920 (Egypt); operating in the UAE for 40+ years |
| UAE Regional Office | Bay Gate Tower, 12th Floor, Business Bay, Dubai, UAE |
| Branch Network | 5 branches across the UAE (Abu Dhabi, Dubai, Sharjah, Ras Al Khaimah) |
| Channels | Branches / BM Online internet banking / call center / ATMs |
| Online Banking | BM Online |
| Languages Supported | Arabic, English |
| SWIFT/BIC Code (UAE) | BMISAEAA |
| Customer Service | 800BMUAE (800 26823) within UAE |
💸 Remittances & SWIFT
📍 Branches & ATMs
Banque Misr Pros & Cons
✓ Pros
- Egypt remittance specialist
Competitive rates on transfers to Egypt through a bank that operates on both sides of the corridor - Established presence
40+ years in the UAE backed by one of Egypt’s oldest and largest state banks - Direct SWIFT network
Secure international transfers via SWIFT with a single, recognised UAE code (BMISAEAA) - BM Online
Internet and mobile banking to monitor and manage accounts without visiting a branch - Strategic branch locations
Branches in key Egyptian-community hubs across four emirates
✗ Cons
- Limited branch network
Only five branches in the UAE, with no presence in Ajman, Fujairah or Umm Al Quwain - Niche focus
Built around the Egyptian corridor rather than a full mass-market retail proposition - Fewer lifestyle perks
No large credit card rewards or dining programmes compared with leading local banks - Branch-dependent service
Some processes still require a visit to one of the limited branch locations - Remittance costs
VAT and fees apply to transfers, and correspondent banks may add charges
Banque Misr Popular Products
International Remittances (SWIFT)
Most Popular
Who it’s for: Expats – especially the Egyptian community – sending money abroad and home from the UAE.
Banque Misr’s flagship service is international money transfer. Through its own branch network in Egypt and a global network of correspondent banks, it routes telegraphic transfers via SWIFT to almost any bank worldwide, with rates positioned as especially competitive on the UAE-to-Egypt corridor. The UAE SWIFT code is BMISAEAA.
You can initiate transfers at any UAE branch, through BM Online, or by calling 800BMUAE (26823) locally. VAT and fees apply, and correspondent banks may levy additional charges.
BM Online Banking
Digital
Who it’s for: Customers who want to manage accounts from a laptop or smartphone without visiting a branch.
BM Online lets you monitor, manage and discover personalised accounts directly from your device. The platform is designed for simple, quick and efficient everyday banking – checking balances, reviewing transactions, and initiating transfers – which matters when the physical branch network is limited to five locations.
The portal complements the call center and branch channels, giving customers a way to handle routine tasks on the go.
Accounts & Term Deposits
For Savers
Who it’s for: Residents who want a current or savings account paired with remittance services, and savers seeking term deposits.
As a corporate, investment and personal banking provider, Banque Misr UAE offers current and savings accounts alongside its remittance proposition, plus deposit products for customers focused on saving. Account opening is handled at the UAE branches, with valid identification and residency documentation.
Because the bank’s strength is the Egypt corridor, these accounts pair naturally with regular transfers home.
Banque Misr Fees & Charges
Always confirm current pricing on the official Banque Misr UAE website before transacting:
Digital Experience
BM Online
The BM Online platform is Banque Misr UAE’s primary digital channel, available through both browser and smartphone. It is designed to let customers monitor, manage and discover their personalised accounts with simple, quick and efficient functionality.
What works well: Account monitoring, transaction review and everyday management are accessible on the go, which is valuable given the limited physical branch network. Transfers and remittances can be initiated digitally, complementing the branch and call center channels.
What to keep in mind: As a focused regional operation, the digital suite is built around core banking and remittance needs rather than the broad feature set of the largest UAE retail banks. Some service requests may still route through a branch.
Call Center
The 24/7 call center on 800BMUAE (800 26823) within the UAE, or +971 2 652 2722 internationally, supports transfers, account queries and general assistance, and is a key channel alongside BM Online and the branches.
Banque Misr Contact Information & Support
Customer Service
Toll-Free (within UAE)
International
Website
UAE Regional Office
Bay Gate Tower, 12th Floor
Business Bay, Dubai, UAE
Quick Actions
Banque Misr Branch Network
Banque Misr operates 5 branches across four emirates of the UAE – Abu Dhabi, Dubai, Sharjah and Ras Al Khaimah. Branch opening hours are 08:00 AM to 03:00 PM Monday to Saturday, except Friday 08:00 AM to 12:15 PM. The bank has no branch presence in Ajman, Fujairah or Umm Al Quwain.
Abu Dhabi
| Branch | Address |
|---|---|
| Abu Dhabi Branch | Khalifa Street, Deena Building, Abu Dhabi, UAE |
Dubai
| Branch | Address |
|---|---|
| Business Bay Branch | Bay Gate Tower, Business Bay, Dubai, UAE |
| Deira Branch | City Center Tower, Street 27, Port Saeed, Dubai, UAE |
Sharjah
| Branch | Address |
|---|---|
| Sharjah Branch | Crystal Plaza, Corniche Al Buhaira, Corniche St, Al Majaz 1, Sharjah, UAE |
Ras Al Khaimah
| Branch | Address |
|---|---|
| Ras Al Khaimah Branch | Dafan Al Khor, Ras Al Khaimah, UAE |
Information may change – verify current terms on the official Banque Misr UAE website before making financial decisions. This page is for informational purposes only and does not constitute financial advice.
Banque Misr SWIFT Codes
The SWIFT/BIC code for Banque Misr in the UAE is BMISAEAA, as published on the bank’s official remittances page. Always confirm the correct code with the bank before sending money.
| SWIFT Code | Branch / Department | Emirate | Address |
|---|---|---|---|
| BMISAEAA | Head / Primary Office | Dubai | Bay Gate Tower, Business Bay, Dubai, UAE |
If you’re not sure what this means, see what is a SWIFT code. To browse every bank, open the full UAE SWIFT code table, or check this SWIFT code.
FAQ – Banque Misr UAE
How many Banque Misr branches are there in the UAE?
Banque Misr operates five branches in the UAE: one in Abu Dhabi (Khalifa Street), two in Dubai (Business Bay and Deira), one in Sharjah (Al Majaz 1) and one in Ras Al Khaimah. There are no branches in Ajman, Fujairah or Umm Al Quwain.
What is the Banque Misr UAE SWIFT code?
The UAE SWIFT/BIC code is BMISAEAA, as published on the official remittances page. Branch-level codes such as BCAIAEAA802 (Abu Dhabi), BCAIAEAA803 (Deira), BCAIAEAA804 (Sharjah) and BCAIAEAA805 (Ras Al Khaimah) appear in SWIFT directories – always confirm the correct code with the bank before transferring.
How do I contact Banque Misr UAE?
Call the 24/7 toll-free number 800BMUAE (800 26823) within the UAE, or +971 2 652 2722 from abroad. You can also email Help@banquemisr.ae or use the official website at www.banquemisr.ae.
What are Banque Misr UAE branch opening hours?
Branches are open 08:00 AM to 03:00 PM from Monday to Saturday, except Friday when hours are 08:00 AM to 12:15 PM. Hours may change, so confirm with the bank before visiting.
Is Banque Misr good for sending money to Egypt?
Banque Misr positions its remittance rates as especially competitive for transfers to Egypt, helped by operating its own branch network on both ends of the corridor. Transfers go via SWIFT and can be made at branches, on BM Online or by phone. VAT and fees apply, and correspondent banks may add charges.
How do I make an international transfer with Banque Misr UAE?
You can send a SWIFT transfer at any UAE branch, through BM Online banking, or by calling 800BMUAE (26823) locally. You will need the beneficiary’s bank SWIFT code, account number or IBAN, and full name. VAT and fees apply per the bank’s schedule.
Does Banque Misr UAE offer online banking?
Yes. BM Online lets you monitor, manage and discover your accounts from a laptop or smartphone, including reviewing transactions and initiating transfers, which is useful given the limited branch network.
Where is the Banque Misr UAE regional office?
The UAE Regional Office is located at Bay Gate Tower, 12th Floor, Business Bay, Dubai. Note this is the regional office; retail banking is handled at the five branches.
What fees apply to Banque Misr remittances?
VAT and transfer fees apply to SWIFT remittances, with the exact amount depending on the destination, currency and service. Correspondent banks may also levy charges, and penalties can apply if transfer details are incorrect or incomplete. Confirm current fees with the bank before sending.
How old is Banque Misr and is it state-owned?
Banque Misr was founded in Egypt in 1920 and is one of the country’s oldest and largest state-owned banks. It has operated in the UAE for over 40 years, focused largely on serving the Egyptian community and the UAE-Egypt money transfer corridor.
