Abu Dhabi Islamic Bank (ADIB)

Abu Dhabi Islamic Bank (ADIB) Review

Leading Sharia-Compliant Bank in the UAE

★★★★☆
4.5 / 5

Editor’s Verdict for ADIB

Abu Dhabi Islamic Bank (ADIB) is the leading Islamic bank in the UAE and one of the largest Sharia-compliant financial institutions globally. Founded in 1997 as the first Islamic bank in Abu Dhabi, ADIB offers a complete range of banking products that comply with Islamic principles. The bank reported a record net profit of AED 7.1 billion in 2025, representing 16% year-on-year growth. With 60+ branches and 500+ ATMs across the UAE, ADIB serves over 1 million customers seeking ethical, interest-free banking solutions.

✓ Best For

  • Customers seeking Sharia-compliant banking with no interest (riba-free products)
  • Etihad Guest members looking to earn miles on everyday spending through co-branded cards
  • Salaried professionals earning AED 5,000+ monthly who need a reliable Islamic bank
  • UAE Nationals who benefit from zero minimum balance requirements on all account types
  • Those who value modern digital banking with WhatsApp Chat Banking powered by GenAI

✗ Not Ideal For

  • Freelancers or self-employed individuals with irregular income (strict minimum balance penalties for non-salary accounts)
  • Customers who prefer conventional banking with traditional interest-bearing products
  • Those requiring the widest ATM coverage (Emirates NBD offers more ATMs)
  • Users who need extensive international branch presence

Quick Facts

Bank Type Islamic Bank / Retail / Corporate / Private Banking (Sharia-Compliant)
Founded 1997 (First Islamic bank in Abu Dhabi Emirate)
Headquarters Sheikh Rashid Bin Saeed Street (Old Airport Road), Al Muntazah, Abu Dhabi, UAE
Branch Network 60+ branches across all seven emirates
ATM Network 500+ ATMs and CDMs across UAE
Mobile App ADIB Mobile Banking (iOS rating: 4.7/5 with 241K+ reviews)
Online Banking ADIB Online Banking
Languages Supported English, Arabic
SWIFT/BIC Code ABDIAEADXXX (All ADIB Swift Codes)
ESG Rating AA (MSCI ESG Rating)

ADIB Pros & Cons

✓ Pros

  • 100% Sharia-Compliant
    All products certified by the bank’s Sharia Supervisory Board — no interest (riba), ethical investments only
  • Etihad Guest Partnership
    Earn up to 225,000 Etihad Guest Miles with co-branded Visa Infinite cards plus free lounge access
  • Zero Balance for UAE Nationals
    No minimum balance requirements on any account type for Emirati citizens
  • Covered Cards with Cashback
    Islamic credit cards offering up to 4% cashback on groceries, fuel, education, and telecom
  • WhatsApp Chat Banking
    24/7 GenAI-powered banking via WhatsApp for instant balance checks, transfers, and card management
  • Cardless ATM Withdrawals
    Withdraw cash using only your mobile app — no physical card required

✗ Cons

  • Minimum Balance Penalties
    AED 25 monthly fee if balance falls below AED 3,000 for standard accounts
  • Smaller ATM Network
    500+ ATMs compared to 900+ at Emirates NBD — less convenient in some areas
  • Higher Ghina Account Requirements
    Premium salary account requires minimum AED 8,000 monthly salary
  • Limited International Presence
    Fewer international offices compared to major conventional banks
  • Account Closure Process
    Requires branch visit and can take 3-7 business days to complete

ADIB Popular Products

Ghina Salary Account

Most Popular

Who it’s for: Salaried employees earning AED 8,000+ monthly who want premium Islamic banking services.

The ADIB Ghina Salary Account is the bank’s flagship salary product, completely waiving minimum balance requirements when your employer transfers salary directly into the account. The account offers profit-sharing returns of 0.28% on balances above AED 5,000 — a Sharia-compliant alternative to interest.

Key features include a free Visa debit card, first chequebook free of charge, access to overdraft facilities, and preferential rates on personal finance products. You also get priority service at all 60+ ADIB branches and access to exclusive Ghina lifestyle benefits.

Watch out: If salary deposits stop for two consecutive months, the account may convert to a standard current account with AED 3,000 minimum balance requirements and associated monthly fees.

ADIB Etihad Guest Visa Infinite Covered Card

Best for Travelers

The newly launched Etihad Guest Visa Infinite is ADIB’s premium travel rewards card for frequent Etihad flyers. Cardholders can earn up to 225,000 bonus Etihad Guest Miles as a welcome offer, receive automatic Etihad Guest Gold membership, and enjoy unlimited access to 900+ VIP airport lounges worldwide.

The card earns miles on every purchase with accelerated earning on Etihad flights and travel bookings. Additional benefits include a free companion ticket voucher annually, roadside assistance, and comprehensive travel insurance. The annual fee is AED 1,500 with a minimum salary requirement of AED 15,000.

Reality check: This card delivers exceptional value for travelers flying Etihad 2-3+ times per year. The companion ticket alone can offset the annual fee. For domestic-only spenders, the ADIB Cashback Covered Card offers better everyday value.

ADIB Cashback Visa Covered Card

Best Value

Who it’s for: Everyday spenders who prefer real cashback over miles or points programs.

The ADIB Cashback Visa Covered Card offers 4% cashback on popular spending categories including supermarkets, fuel stations, education fees, and telecommunications — among the highest rates available in the UAE market. This is a Sharia-compliant “Covered Card” (Islamic credit card) with no interest charges.

The annual fee is just AED 99, making it accessible to customers with minimum salary of AED 5,000. Cashback is automatically credited to your account monthly without requiring manual redemption or point conversions.

Trade-off: The app shows cashback as a single monthly credit without transaction-level breakdown, making it difficult to verify individual category earnings. International spending earns lower rates than domestic purchases.

ADIB Current Account

For Everyone

Who it’s for: UAE residents seeking a basic Sharia-compliant current account with full banking access.

The ADIB Current Account provides everyday banking essentials with Islamic principles. Minimum salary requirement is AED 5,000 for account opening. You receive a free Visa debit card usable at millions of merchants locally and internationally, free unlimited teller transactions at all 60+ ADIB branches, and access to 500+ ATMs nationwide.

The account includes standing instruction facilities for automated payments, multi-currency account options, and full integration with ADIB Mobile Banking for cardless withdrawals, instant transfers, and bill payments.

Note: Maintain AED 3,000 average monthly balance to avoid the AED 25 fall-below fee. UAE Nationals are exempt from all minimum balance requirements.

ADIB Fees & Charges

Understanding the fee structure prevents unpleasant surprises:

Minimum Balance Fee
AED 25 / month
Applies if your average monthly balance falls below AED 3,000 for standard accounts. Salary account holders with regular salary credits are exempt. UAE Nationals face no minimum balance requirements on any account type. Fee is waived if account is linked to active auto finance, personal finance, or home finance.
International Transaction Fee
~3%
On all foreign currency transactions. This applies to card purchases abroad and ATM withdrawals outside the UAE. The rate is standard for the UAE market but higher than specialist FX providers.
International Transfer Fee
AED 25 / transfer
Standard SWIFT transfer fee for international remittances. Processing time is typically 1-3 business days depending on the destination country and receiving bank.
Early Account Closure
AED 100
Applies if you close your account within six months of opening. No fee for accounts older than six months.
Dormant Account Fee
Varies
Accounts with no activity for extended periods may incur maintenance charges and eventually transfer to the UAE Central Bank’s unclaimed funds register after two years of dormancy.
Covered Card Late Payment
3% or AED 200 min
Varies by card tier — typically 3% of the outstanding amount or AED 200 minimum. As an Islamic bank, ADIB does not charge interest; instead, fixed fees apply to late payments according to Sharia principles.

Digital Experience

ADIB Mobile Banking App

🍎
iOS App Store
★ 4.7 / 5
241,000+ reviews
🤖
Google Play
★ 4.5 / 5
Available

The ADIB Mobile Banking app serves as the primary digital channel for all personal banking needs. It handles most everyday banking without branch visits and includes innovative features not found at all UAE banks.

What works well: Clean timeline view of all transactions with single-tap details. Touch ID and Face ID authentication for secure login. Cardless ATM withdrawals using QR codes — withdraw cash without your physical card. Temporary card blocking and instant replacement requests. Personal finance applications directly within the app. Real-time push notifications for transactions and offers.

What frustrates users: App size is approximately 480 MB — heavy for a banking application. Some users report issues after iOS/Android updates requiring reinstallation. Certain advanced features only available with higher account balances.

WhatsApp Chat Banking

ADIB offers 24/7 WhatsApp Chat Banking powered by GenAI at +971 600 543 216. Simply send “Hi” to check balances, block cards, send money, and get instant answers to banking questions. The AI understands natural language and handles most routine requests without human intervention.

Online Banking

The web portal at adib.ae provides comprehensive account management including statements, transfers, and service requests. ADIB Direct (adibdirect.com) serves business banking customers with enhanced features for corporate treasury management. Complex tasks like account closure still require branch visits.

ADIB Contact Information & Support

Customer Service

Main Contact (24/7)

600 543 216
Inside UAE

International Calls

+971 2 610 0600
From outside UAE

Priority Banking (24/7)

800 200
Alt: +971 2 412 9000

WhatsApp Banking

+971 600 543 216
24/7 GenAI Support

Business Banking

+971 2 657 8777
ADIB Direct Support

Email Support

customerservice@adib.ae
General inquiries

Business Banking

600 543220

Business Banking

adibusiness@adib.ae

Shari’ah Helpdesk

shariaahelpdesk@adib.ae

Transaction Banking Helpdesk

gtbhelpdesk@adib.com

Account Opening

adibserviceao@adib.com

Head of Customer Relations Unit

headofcru@adib.com

Chief Complaints Officer

cco@adib.com

Headquarters

Abu Dhabi Islamic Bank PJSC
Sheikh Rashid Bin Saeed Street (Old Airport Road)
Opposite Millennium Al Rawdah Hotel
Near Al Bateen Airport, Al Muntazah, Zone 1
Abu Dhabi, UAE
P.O. Box 313

Quick Actions

ADIB Branch Network

ADIB operates 60+ branches across all seven emirates of the UAE. All branches offer priority service to senior citizens and people of determination.

Abu Dhabi

Branch Address Phone
ADIA Cash Office Branch Abu Dhabi Investment Authority Building, Abu Dhabi +971 2 501 0771
Abu Dhabi Judicial dept. Branch Abu Dhabi Judicial dept., An Nawfal Street, Al Rawdah, UAE 600 543216
Abu Dhabi Police GHQ Branch Abu Dhabi Police General Headquarters, Al Saada Street, Opposite Sheikh Khalifa University 600 543216
Al Ain Branch Al Ain, Saeed Bin Shakhbout The First Street, Falaj Hazzaa, Abu Dhabi, UAE 600 543216
Al Bateen Branch King Abdullah bin Abdulaziz Al Saud Street, Al Bateen, Near UAE Central Bank, Abu Dhabi 600 543216
Al Marfaa Branch Al Marfaa Area, Al Dhafra Region, Abu Dhabi 600 543216
Al Silaa Branch Al Sila’a Area, Opposite Al Areej School, Al Dhafra Region, Abu Dhabi 600 543216
Al Wahda Mall Branch Al Wahda Mall, Hthaymah Street, Abu Dhabi, UAE 600 543216
Baniyas Branch Al Mafraq, Dubai Road, Opposite Al Mafraq Hospital, Baniyas, Abu Dhabi 600 543216
Bawabat Al Sharq Mall Branch Bawabat Al Sharq Mall, An Nafal Street, Bani Yas, Abu Dhabi, UAE 600 543216
Bawadi Mall Branch Al Bawadi Mall, Ground Floor, Mizyad Area, Al Ain, Abu Dhabi 600 543216
Dalma Island Branch Dalma Island, Al Istiqbal Street, Delma, Abu Dhabi, UAE 600 543216
Dalma Mall Branch Dalma Mall, Al Wazn Street, Abu Dhabi Industrial City, ICAD I, Abu Dhabi 600 543216
Gayathi Branch Ghayathi Area, Al Dhafra Region, Abu Dhabi 600 543216
Headquarters / Sheikh Zayed Main Branch Sheikh Rashid Bin Saeed Street (Old Airport Road), Opposite Hilton Capital Grand Hotel, Abu Dhabi 600 543216
Jimi Mall Branch Jimi Mall, Bawabat Al Sharq Street, Al Jimi, Abu Dhabi, UAE 600 543216
Khalifa City A Branch Khalifa City A, Street #16/21 South West, Abraj Towers, Ground Floor, P.O. Box 115050, Abu Dhabi 600 543216
Liwa Branch Liwa Area, Al Dhafra Region, Abu Dhabi 600 543216
Madinat Zayed Branch Madinat Zayed City Main Street, P.O. Box 58158, Al Dhafra Region, Abu Dhabi 600 543216
Marina Mall Branch Marina Mall, First Floor, Next to Yas Perfumes, Corniche Street, Abu Dhabi 600 543216
Musaffah Branch Industrial Area M9, Musaffah Main Road, P.O. Box 105335, Abu Dhabi 600 543216
Najda Street Branch Next to Al Mariah Mall, Intersection of Al Najda Street and Hamdan Street, Abu Dhabi 600 543216
Nation Towers Branch Nation Towers Galleria, First Floor, Corniche Road, Abu Dhabi 600 543216
Oud Al Touba Branch Oud Al Touba Street No. 133, P.O. Box 18781, Al Ain, Abu Dhabi 600 543216
Ruwais Mall Branch Ruwais Mall, First Floor, Ruwais Area, Al Dhafra Region, Abu Dhabi 600 543216
Shahama Branch Old Shahama Area, Near Police Station, Abu Dhabi 600 543216
Shamkha Branch Makhani Mall Shamkha, Bi-ar Zayed Street, Al Shamkha, Abu Dhabi, UAE 600 543216
Sheikh Khalifa Energy Complex Branch Corniche Street, Sheikh Khalifa Energy Complex, Abu Dhabi 600 543216
Tawaam Branch El Derasah Street (135th St), Asharij District, Al Ain, Abu Dhabi 600 543216
Wagan Branch Wagan, Al Muhallab Street, Al Wiqan, Abu Dhabi, UAE 600 543216
Yahar Branch Yahar, Al 'Aamerah Street, Al Aamerah, Abu Dhabi, UAE 600 543216
Yas Mall Branch Yas Mall, Southeast Street, Yas Island, Abu Dhabi, UAE 600 543216
Zakher Branch Makhani mall Zakher, Al Fusoul Street, Ni'mah, Abu Dhabi, UAE 600 543216
Zayed International Airport Branch Zayed International Airport, Sheikh Zayed Bin Sultan Street, Al Matar, Abu Dhabi, UAE 600 543216

Dubai

Branch Address Phone
2nd December Branch H Hotel & Office Tower, 2nd December Street, Trade Center 1, Jumeirah, Dubai 600 543216
Al Khawaneej Branch Al Khawaneej, Dubai, UAE 600 543216
Al Muhaisnah Branch Etihad Mall Etihad Mall, Al Muhaisnah First, 309 Al Khawaneej Street, Dubai 600 543216
Al Qusais Branch Masaken Wasl R1088, Al Nahda Road, Al Qusais, Deira, Dubai 600 543216
Barsha Mall Branch Al Barsha Mall, Ground Floor, Al Barsha 2, Dubai 600 543216
Deira Branch Al Ghurair Building, Al Maktoum Road, Abu Baker Al Siddique Road, P.O. Box 118977, Deira 600 543216
Dubai Hills Mall Branch Dubai Hills Mall, Umm Suqeim Street, Hadaeq Sheikh Mohammed Bin Rashid, UAE 600 543216
Dubai Internet City Branch Arenco Tower, Dubai Internet City, Sheikh Zayed Road, Dubai 600 543216
Dubai Mall Branch Dubai Mall, Financial Center Street, Second Floor, Parking P1 Grand Parking, Downtown Dubai | 600 543216
Nad Al Hamar Branch Adel Bel Remaitha Building, Rebat Street, Nadd Al Hamar, Dubai 600 543216
Nad Al Sheba Branch Avenue Mall Avenue Mall, Nad Al Sheba 2, Dubai 600 543216
Nahda Center Branch Nahda Center, Baghdad Street, Al Twar 5, Dubai, UAE 600 543216
Sheikh Zayed Road Branch Emarat Atrium Building, Sheikh Zayed Road, Opposite Emirates Holidays Hotel, Between 3rd & 4th Interchange, P.O. Box 52053 600 543216

Sharjah

Branch Address Phone
Al Dhaid Branch Al Dhaid Main Street, Mosque Square, Al Dhaid, Sharjah 600 543216
Al Rahmania Mall Branch Al Rahmania Mall, First Floor, Sharjah 600 543216
Buhairah Branch Shera Al Emarat Building, Al Buhairah Corniche, Emirates Sail Tower, 185 Corniche Street, Al Majaz 3, P.O. Box 31400, Sharjah 600 543216
Juraina Branch Juraina, 127 Street, Muwailih, Sharjah, UAE 600 543216
Kalba Branch Al Wahda Street, Khamis Khalfan Al Zahmi Building, Block No.19, Kalba, Sharjah 600 543216
Sharjah Branch Sharjah, Ibrahim Mohammed Al Medfa'a Street, Al Gharb, UAE 600 543216
Zawaya Walk Branch Zawaya Walk, 15r University City Road, Al Shahba, Mughaider, Sharjah 600 543216

Ajman

Branch Address Phone
Ajman City Center Branch Ajman City Center, Mushairef Street, Al Jerf, UAE 600 543216
Al Hamidiya Branch Kanz Mall Al Hamidiya, Sheikh Maktoum Bin Rashid Al Maktoom Street, Ajman, UAE 600 543216

Ras Al Khaimah

Branch Address Phone
Al Hamra Mall Branch Al Hamra Mall, Paris Street, Al Jazirah Al Hamra, Ras Al Khaimah, UAE 600 543216
RAK Airport Road Branch RAK Airport Road, Digdaga, Maqawwarah, Ras Al Khaimah, UAE 600 543216
Ras Al Khaimah Branch Opposite Al Manar Mall, Al Muntasir Road, 905 Al Muntasir Street, Al Juwais, P.O. Box 29494, Ras Al Khaimah +971 7 204 3848

Fujairah

Branch Address Phone
Dibba Branch Sheikh Zayed Street, Opposite Dibba Police Station, Dibba Al-Fujairah 600 543216
Fujairah Branch Sheikh Hamad Bin Abdullah Road, Abdul Rahman Kayed Building, P.O. Box 2696, Fujairah 600 543216
Fujairah City Centre Branch Fujairah City Centre, Sheikh Hamad Bin Abdullah Al Sharqi Road, Haleefath, UAE 600 543216

Umm Al Quwain

Branch Address Phone
Umm Al Quwain Branch King Faisal Street, Opposite Umm Al Quwain Mall, 9/9 Al Tal’a Street, Al Salama 3, Umm Al Quwain 600 543216

Information may change — verify current terms on the official ADIB website before making financial decisions. This page is for informational purposes only and does not constitute financial advice. ADIB is regulated by the Central Bank of the UAE.

FAQ — Abu Dhabi Islamic Bank

How do I open an ADIB account as a UAE resident?

Residents need a valid passport (minimum 6 months validity), Emirates ID, valid UAE residence visa, and a salary certificate from their employer showing minimum salary of AED 5,000. Visit any of the 60+ ADIB branches or start the application online. Processing typically takes 1-3 business days for straightforward applications. For Ghina premium accounts, minimum salary requirement is AED 8,000.

Can non-residents open an ADIB account?

Yes, ADIB offers non-resident accounts for property owners and investors in the UAE. Requirements include a valid passport, proof of address in your home country, bank reference letter, and recent bank statements. Non-resident home finance is also available for buyers who want to own property in the UAE. Contact ADIB directly for specific requirements and minimum balance thresholds.

What is the minimum balance requirement at ADIB?

For salary accounts with regular salary credits: no minimum balance required. For standard current accounts: AED 3,000 monthly average balance to avoid the AED 25 fall-below fee. UAE Nationals have no minimum balance requirements on any account type. The fee is also waived if your account is linked to active auto finance, personal finance, or home finance from ADIB.

What is the ADIB SWIFT code?

The main SWIFT/BIC code for Abu Dhabi Islamic Bank UAE is ABDIAEADXXX (or ABDIAEAD for 8-character format). Unlike some banks, ADIB uses a single unified SWIFT code for all branches across the UAE. For ADIB Egypt, use ABDIEGCA. For ADIB Qatar, use ABDIQAQAXXX.

How long do international transfers to ADIB take?

Standard SWIFT transfers to ADIB accounts typically take 1-3 business days depending on the sending bank and country of origin. Same-day processing is possible for transfers initiated early in the day from major financial centers. You can confirm receipt by calling ADIB at 600 543 216 (UAE) or +971 2 610 0600 (international).

How do I close my ADIB account?

Visit any ADIB branch with your Emirates ID and debit card. Clear all outstanding balances and cancel linked services (Covered Cards, finance facilities) first. Processing takes 3-7 business days. An AED 100 fee applies if closing within 6 months of account opening. No fee for accounts older than six months.

What is a Covered Card?

A Covered Card is ADIB’s Sharia-compliant alternative to a conventional credit card. It functions similarly to a credit card — you can make purchases and pay later — but without interest charges (riba). Instead of interest, fixed fees apply according to Islamic finance principles. ADIB offers various Covered Cards including Cashback, Etihad Guest, and Smiles cards with different reward structures.

Does ADIB charge interest on loans?

No. As a fully Sharia-compliant Islamic bank, ADIB does not charge or pay interest (riba). Instead, ADIB uses Islamic finance structures such as Murabaha (cost-plus financing), Ijara (leasing), and profit-sharing arrangements. For personal finance, home finance, and auto finance, you’ll see a “profit rate” rather than an interest rate, which is the bank’s margin on the financing arrangement.

What is ADIB’s WhatsApp banking number?

ADIB WhatsApp Chat Banking is available at +971 600 543 216. The service is powered by GenAI and available 24/7. You can check balances, block cards, send money, and get instant answers to banking questions. Simply send “Hi” to start a conversation. This is the official verified ADIB WhatsApp number.

What are the requirements for ADIB personal finance?

Salaried employees need minimum monthly income of AED 5,000, minimum age of 21 years, at least 3 months with current employer, and valid UAE residency. Maximum age at finance maturity is 65 years for expats and 70 years for UAE Nationals. Self-employed individuals face stricter requirements including business financials and higher minimum income thresholds. Finance amounts and profit rates depend on salary level and employment status.

Does ADIB support cryptocurrency?

ADIB does not currently offer cryptocurrency trading or custody services. As an Islamic bank, any new financial products must be evaluated by the Sharia Supervisory Board to ensure compliance with Islamic finance principles. The permissibility of cryptocurrencies under Sharia law remains a topic of scholarly debate, and ADIB has not announced any retail crypto products.