
Abu Dhabi Islamic Bank (ADIB) Review
Leading Sharia-Compliant Bank in the UAE
Editor’s Verdict for ADIB
Abu Dhabi Islamic Bank (ADIB) is the leading Islamic bank in the UAE and one of the largest Sharia-compliant financial institutions globally. Founded in 1997 as the first Islamic bank in Abu Dhabi, ADIB offers a complete range of banking products that comply with Islamic principles. The bank reported a record net profit of AED 7.1 billion in 2025, representing 16% year-on-year growth. With 60+ branches and 500+ ATMs across the UAE, ADIB serves over 1 million customers seeking ethical, interest-free banking solutions.
✓ Best For
- Customers seeking Sharia-compliant banking with no interest (riba-free products)
- Etihad Guest members looking to earn miles on everyday spending through co-branded cards
- Salaried professionals earning AED 5,000+ monthly who need a reliable Islamic bank
- UAE Nationals who benefit from zero minimum balance requirements on all account types
- Those who value modern digital banking with WhatsApp Chat Banking powered by GenAI
✗ Not Ideal For
- Freelancers or self-employed individuals with irregular income (strict minimum balance penalties for non-salary accounts)
- Customers who prefer conventional banking with traditional interest-bearing products
- Those requiring the widest ATM coverage (Emirates NBD offers more ATMs)
- Users who need extensive international branch presence
Quick Facts
| Bank Type | Islamic Bank / Retail / Corporate / Private Banking (Sharia-Compliant) |
|---|---|
| Founded | 1997 (First Islamic bank in Abu Dhabi Emirate) |
| Headquarters | Sheikh Rashid Bin Saeed Street (Old Airport Road), Al Muntazah, Abu Dhabi, UAE |
| Branch Network | 60+ branches across all seven emirates |
| ATM Network | 500+ ATMs and CDMs across UAE |
| Mobile App | ADIB Mobile Banking (iOS rating: 4.7/5 with 241K+ reviews) |
| Online Banking | ADIB Online Banking |
| Languages Supported | English, Arabic |
| SWIFT/BIC Code | ABDIAEADXXX (All ADIB Swift Codes) |
| ESG Rating | AA (MSCI ESG Rating) |
📄 Schedule of Fees
📍 Branch Locator
ADIB Pros & Cons
✓ Pros
- 100% Sharia-Compliant
All products certified by the bank’s Sharia Supervisory Board — no interest (riba), ethical investments only - Etihad Guest Partnership
Earn up to 225,000 Etihad Guest Miles with co-branded Visa Infinite cards plus free lounge access - Zero Balance for UAE Nationals
No minimum balance requirements on any account type for Emirati citizens - Covered Cards with Cashback
Islamic credit cards offering up to 4% cashback on groceries, fuel, education, and telecom - WhatsApp Chat Banking
24/7 GenAI-powered banking via WhatsApp for instant balance checks, transfers, and card management - Cardless ATM Withdrawals
Withdraw cash using only your mobile app — no physical card required
✗ Cons
- Minimum Balance Penalties
AED 25 monthly fee if balance falls below AED 3,000 for standard accounts - Smaller ATM Network
500+ ATMs compared to 900+ at Emirates NBD — less convenient in some areas - Higher Ghina Account Requirements
Premium salary account requires minimum AED 8,000 monthly salary - Limited International Presence
Fewer international offices compared to major conventional banks - Account Closure Process
Requires branch visit and can take 3-7 business days to complete
ADIB Popular Products
Ghina Salary Account
Most Popular
Who it’s for: Salaried employees earning AED 8,000+ monthly who want premium Islamic banking services.
The ADIB Ghina Salary Account is the bank’s flagship salary product, completely waiving minimum balance requirements when your employer transfers salary directly into the account. The account offers profit-sharing returns of 0.28% on balances above AED 5,000 — a Sharia-compliant alternative to interest.
Key features include a free Visa debit card, first chequebook free of charge, access to overdraft facilities, and preferential rates on personal finance products. You also get priority service at all 60+ ADIB branches and access to exclusive Ghina lifestyle benefits.
ADIB Etihad Guest Visa Infinite Covered Card
Best for Travelers
The newly launched Etihad Guest Visa Infinite is ADIB’s premium travel rewards card for frequent Etihad flyers. Cardholders can earn up to 225,000 bonus Etihad Guest Miles as a welcome offer, receive automatic Etihad Guest Gold membership, and enjoy unlimited access to 900+ VIP airport lounges worldwide.
The card earns miles on every purchase with accelerated earning on Etihad flights and travel bookings. Additional benefits include a free companion ticket voucher annually, roadside assistance, and comprehensive travel insurance. The annual fee is AED 1,500 with a minimum salary requirement of AED 15,000.
ADIB Cashback Visa Covered Card
Best Value
Who it’s for: Everyday spenders who prefer real cashback over miles or points programs.
The ADIB Cashback Visa Covered Card offers 4% cashback on popular spending categories including supermarkets, fuel stations, education fees, and telecommunications — among the highest rates available in the UAE market. This is a Sharia-compliant “Covered Card” (Islamic credit card) with no interest charges.
The annual fee is just AED 99, making it accessible to customers with minimum salary of AED 5,000. Cashback is automatically credited to your account monthly without requiring manual redemption or point conversions.
ADIB Current Account
For Everyone
Who it’s for: UAE residents seeking a basic Sharia-compliant current account with full banking access.
The ADIB Current Account provides everyday banking essentials with Islamic principles. Minimum salary requirement is AED 5,000 for account opening. You receive a free Visa debit card usable at millions of merchants locally and internationally, free unlimited teller transactions at all 60+ ADIB branches, and access to 500+ ATMs nationwide.
The account includes standing instruction facilities for automated payments, multi-currency account options, and full integration with ADIB Mobile Banking for cardless withdrawals, instant transfers, and bill payments.
ADIB Fees & Charges
Understanding the fee structure prevents unpleasant surprises:
Digital Experience
ADIB Mobile Banking App
The ADIB Mobile Banking app serves as the primary digital channel for all personal banking needs. It handles most everyday banking without branch visits and includes innovative features not found at all UAE banks.
What works well: Clean timeline view of all transactions with single-tap details. Touch ID and Face ID authentication for secure login. Cardless ATM withdrawals using QR codes — withdraw cash without your physical card. Temporary card blocking and instant replacement requests. Personal finance applications directly within the app. Real-time push notifications for transactions and offers.
What frustrates users: App size is approximately 480 MB — heavy for a banking application. Some users report issues after iOS/Android updates requiring reinstallation. Certain advanced features only available with higher account balances.
WhatsApp Chat Banking
ADIB offers 24/7 WhatsApp Chat Banking powered by GenAI at +971 600 543 216. Simply send “Hi” to check balances, block cards, send money, and get instant answers to banking questions. The AI understands natural language and handles most routine requests without human intervention.
Online Banking
The web portal at adib.ae provides comprehensive account management including statements, transfers, and service requests. ADIB Direct (adibdirect.com) serves business banking customers with enhanced features for corporate treasury management. Complex tasks like account closure still require branch visits.
ADIB Contact Information & Support
Customer Service
Main Contact (24/7)
International Calls
Priority Banking (24/7)
WhatsApp Banking
Business Banking
Email Support
Business Banking
Business Banking
Shari’ah Helpdesk
Transaction Banking Helpdesk
Account Opening
Head of Customer Relations Unit
Chief Complaints Officer
Headquarters
Sheikh Rashid Bin Saeed Street (Old Airport Road)
Opposite Millennium Al Rawdah Hotel
Near Al Bateen Airport, Al Muntazah, Zone 1
Abu Dhabi, UAE
P.O. Box 313
Quick Actions
ADIB Branch Network
ADIB operates 60+ branches across all seven emirates of the UAE. All branches offer priority service to senior citizens and people of determination.
Abu Dhabi
| Branch | Address | Phone |
|---|---|---|
| ADIA Cash Office Branch | Abu Dhabi Investment Authority Building, Abu Dhabi | +971 2 501 0771 |
| Abu Dhabi Judicial dept. Branch | Abu Dhabi Judicial dept., An Nawfal Street, Al Rawdah, UAE | 600 543216 |
| Abu Dhabi Police GHQ Branch | Abu Dhabi Police General Headquarters, Al Saada Street, Opposite Sheikh Khalifa University | 600 543216 |
| Al Ain Branch | Al Ain, Saeed Bin Shakhbout The First Street, Falaj Hazzaa, Abu Dhabi, UAE | 600 543216 |
| Al Bateen Branch | King Abdullah bin Abdulaziz Al Saud Street, Al Bateen, Near UAE Central Bank, Abu Dhabi | 600 543216 |
| Al Marfaa Branch | Al Marfaa Area, Al Dhafra Region, Abu Dhabi | 600 543216 |
| Al Silaa Branch | Al Sila’a Area, Opposite Al Areej School, Al Dhafra Region, Abu Dhabi | 600 543216 |
| Al Wahda Mall Branch | Al Wahda Mall, Hthaymah Street, Abu Dhabi, UAE | 600 543216 |
| Baniyas Branch | Al Mafraq, Dubai Road, Opposite Al Mafraq Hospital, Baniyas, Abu Dhabi | 600 543216 |
| Bawabat Al Sharq Mall Branch | Bawabat Al Sharq Mall, An Nafal Street, Bani Yas, Abu Dhabi, UAE | 600 543216 |
| Bawadi Mall Branch | Al Bawadi Mall, Ground Floor, Mizyad Area, Al Ain, Abu Dhabi | 600 543216 |
| Dalma Island Branch | Dalma Island, Al Istiqbal Street, Delma, Abu Dhabi, UAE | 600 543216 |
| Dalma Mall Branch | Dalma Mall, Al Wazn Street, Abu Dhabi Industrial City, ICAD I, Abu Dhabi | 600 543216 |
| Gayathi Branch | Ghayathi Area, Al Dhafra Region, Abu Dhabi | 600 543216 |
| Headquarters / Sheikh Zayed Main Branch | Sheikh Rashid Bin Saeed Street (Old Airport Road), Opposite Hilton Capital Grand Hotel, Abu Dhabi | 600 543216 |
| Jimi Mall Branch | Jimi Mall, Bawabat Al Sharq Street, Al Jimi, Abu Dhabi, UAE | 600 543216 |
| Khalifa City A Branch | Khalifa City A, Street #16/21 South West, Abraj Towers, Ground Floor, P.O. Box 115050, Abu Dhabi | 600 543216 |
| Liwa Branch | Liwa Area, Al Dhafra Region, Abu Dhabi | 600 543216 |
| Madinat Zayed Branch | Madinat Zayed City Main Street, P.O. Box 58158, Al Dhafra Region, Abu Dhabi | 600 543216 |
| Marina Mall Branch | Marina Mall, First Floor, Next to Yas Perfumes, Corniche Street, Abu Dhabi | 600 543216 |
| Musaffah Branch | Industrial Area M9, Musaffah Main Road, P.O. Box 105335, Abu Dhabi | 600 543216 |
| Najda Street Branch | Next to Al Mariah Mall, Intersection of Al Najda Street and Hamdan Street, Abu Dhabi | 600 543216 |
| Nation Towers Branch | Nation Towers Galleria, First Floor, Corniche Road, Abu Dhabi | 600 543216 |
| Oud Al Touba Branch | Oud Al Touba Street No. 133, P.O. Box 18781, Al Ain, Abu Dhabi | 600 543216 |
| Ruwais Mall Branch | Ruwais Mall, First Floor, Ruwais Area, Al Dhafra Region, Abu Dhabi | 600 543216 |
| Shahama Branch | Old Shahama Area, Near Police Station, Abu Dhabi | 600 543216 |
| Shamkha Branch Makhani Mall | Shamkha, Bi-ar Zayed Street, Al Shamkha, Abu Dhabi, UAE | 600 543216 |
| Sheikh Khalifa Energy Complex Branch | Corniche Street, Sheikh Khalifa Energy Complex, Abu Dhabi | 600 543216 |
| Tawaam Branch | El Derasah Street (135th St), Asharij District, Al Ain, Abu Dhabi | 600 543216 |
| Wagan Branch | Wagan, Al Muhallab Street, Al Wiqan, Abu Dhabi, UAE | 600 543216 |
| Yahar Branch | Yahar, Al 'Aamerah Street, Al Aamerah, Abu Dhabi, UAE | 600 543216 |
| Yas Mall Branch | Yas Mall, Southeast Street, Yas Island, Abu Dhabi, UAE | 600 543216 |
| Zakher Branch Makhani mall | Zakher, Al Fusoul Street, Ni'mah, Abu Dhabi, UAE | 600 543216 |
| Zayed International Airport Branch | Zayed International Airport, Sheikh Zayed Bin Sultan Street, Al Matar, Abu Dhabi, UAE | 600 543216 |
Dubai
| Branch | Address | Phone |
|---|---|---|
| 2nd December Branch | H Hotel & Office Tower, 2nd December Street, Trade Center 1, Jumeirah, Dubai | 600 543216 |
| Al Khawaneej Branch | Al Khawaneej, Dubai, UAE | 600 543216 |
| Al Muhaisnah Branch Etihad Mall | Etihad Mall, Al Muhaisnah First, 309 Al Khawaneej Street, Dubai | 600 543216 |
| Al Qusais Branch | Masaken Wasl R1088, Al Nahda Road, Al Qusais, Deira, Dubai | 600 543216 |
| Barsha Mall Branch | Al Barsha Mall, Ground Floor, Al Barsha 2, Dubai | 600 543216 |
| Deira Branch | Al Ghurair Building, Al Maktoum Road, Abu Baker Al Siddique Road, P.O. Box 118977, Deira | 600 543216 |
| Dubai Hills Mall Branch | Dubai Hills Mall, Umm Suqeim Street, Hadaeq Sheikh Mohammed Bin Rashid, UAE | 600 543216 |
| Dubai Internet City Branch | Arenco Tower, Dubai Internet City, Sheikh Zayed Road, Dubai | 600 543216 |
| Dubai Mall Branch | Dubai Mall, Financial Center Street, Second Floor, Parking P1 Grand Parking, Downtown Dubai | | 600 543216 |
| Nad Al Hamar Branch | Adel Bel Remaitha Building, Rebat Street, Nadd Al Hamar, Dubai | 600 543216 |
| Nad Al Sheba Branch Avenue Mall | Avenue Mall, Nad Al Sheba 2, Dubai | 600 543216 |
| Nahda Center Branch | Nahda Center, Baghdad Street, Al Twar 5, Dubai, UAE | 600 543216 |
| Sheikh Zayed Road Branch | Emarat Atrium Building, Sheikh Zayed Road, Opposite Emirates Holidays Hotel, Between 3rd & 4th Interchange, P.O. Box 52053 | 600 543216 |
Sharjah
| Branch | Address | Phone |
|---|---|---|
| Al Dhaid Branch | Al Dhaid Main Street, Mosque Square, Al Dhaid, Sharjah | 600 543216 |
| Al Rahmania Mall Branch | Al Rahmania Mall, First Floor, Sharjah | 600 543216 |
| Buhairah Branch | Shera Al Emarat Building, Al Buhairah Corniche, Emirates Sail Tower, 185 Corniche Street, Al Majaz 3, P.O. Box 31400, Sharjah | 600 543216 |
| Juraina Branch | Juraina, 127 Street, Muwailih, Sharjah, UAE | 600 543216 |
| Kalba Branch | Al Wahda Street, Khamis Khalfan Al Zahmi Building, Block No.19, Kalba, Sharjah | 600 543216 |
| Sharjah Branch | Sharjah, Ibrahim Mohammed Al Medfa'a Street, Al Gharb, UAE | 600 543216 |
| Zawaya Walk Branch | Zawaya Walk, 15r University City Road, Al Shahba, Mughaider, Sharjah | 600 543216 |
Ajman
| Branch | Address | Phone |
|---|---|---|
| Ajman City Center Branch | Ajman City Center, Mushairef Street, Al Jerf, UAE | 600 543216 |
| Al Hamidiya Branch Kanz Mall | Al Hamidiya, Sheikh Maktoum Bin Rashid Al Maktoom Street, Ajman, UAE | 600 543216 |
Ras Al Khaimah
| Branch | Address | Phone |
|---|---|---|
| Al Hamra Mall Branch | Al Hamra Mall, Paris Street, Al Jazirah Al Hamra, Ras Al Khaimah, UAE | 600 543216 |
| RAK Airport Road Branch | RAK Airport Road, Digdaga, Maqawwarah, Ras Al Khaimah, UAE | 600 543216 |
| Ras Al Khaimah Branch | Opposite Al Manar Mall, Al Muntasir Road, 905 Al Muntasir Street, Al Juwais, P.O. Box 29494, Ras Al Khaimah | +971 7 204 3848 |
Fujairah
| Branch | Address | Phone |
|---|---|---|
| Dibba Branch | Sheikh Zayed Street, Opposite Dibba Police Station, Dibba Al-Fujairah | 600 543216 |
| Fujairah Branch | Sheikh Hamad Bin Abdullah Road, Abdul Rahman Kayed Building, P.O. Box 2696, Fujairah | 600 543216 |
| Fujairah City Centre Branch | Fujairah City Centre, Sheikh Hamad Bin Abdullah Al Sharqi Road, Haleefath, UAE | 600 543216 |
Umm Al Quwain
| Branch | Address | Phone |
|---|---|---|
| Umm Al Quwain Branch | King Faisal Street, Opposite Umm Al Quwain Mall, 9/9 Al Tal’a Street, Al Salama 3, Umm Al Quwain | 600 543216 |
Information may change — verify current terms on the official ADIB website before making financial decisions. This page is for informational purposes only and does not constitute financial advice. ADIB is regulated by the Central Bank of the UAE.
FAQ — Abu Dhabi Islamic Bank
How do I open an ADIB account as a UAE resident?
Residents need a valid passport (minimum 6 months validity), Emirates ID, valid UAE residence visa, and a salary certificate from their employer showing minimum salary of AED 5,000. Visit any of the 60+ ADIB branches or start the application online. Processing typically takes 1-3 business days for straightforward applications. For Ghina premium accounts, minimum salary requirement is AED 8,000.
Can non-residents open an ADIB account?
Yes, ADIB offers non-resident accounts for property owners and investors in the UAE. Requirements include a valid passport, proof of address in your home country, bank reference letter, and recent bank statements. Non-resident home finance is also available for buyers who want to own property in the UAE. Contact ADIB directly for specific requirements and minimum balance thresholds.
What is the minimum balance requirement at ADIB?
For salary accounts with regular salary credits: no minimum balance required. For standard current accounts: AED 3,000 monthly average balance to avoid the AED 25 fall-below fee. UAE Nationals have no minimum balance requirements on any account type. The fee is also waived if your account is linked to active auto finance, personal finance, or home finance from ADIB.
What is the ADIB SWIFT code?
The main SWIFT/BIC code for Abu Dhabi Islamic Bank UAE is ABDIAEADXXX (or ABDIAEAD for 8-character format). Unlike some banks, ADIB uses a single unified SWIFT code for all branches across the UAE. For ADIB Egypt, use ABDIEGCA. For ADIB Qatar, use ABDIQAQAXXX.
How long do international transfers to ADIB take?
Standard SWIFT transfers to ADIB accounts typically take 1-3 business days depending on the sending bank and country of origin. Same-day processing is possible for transfers initiated early in the day from major financial centers. You can confirm receipt by calling ADIB at 600 543 216 (UAE) or +971 2 610 0600 (international).
How do I close my ADIB account?
Visit any ADIB branch with your Emirates ID and debit card. Clear all outstanding balances and cancel linked services (Covered Cards, finance facilities) first. Processing takes 3-7 business days. An AED 100 fee applies if closing within 6 months of account opening. No fee for accounts older than six months.
What is a Covered Card?
A Covered Card is ADIB’s Sharia-compliant alternative to a conventional credit card. It functions similarly to a credit card — you can make purchases and pay later — but without interest charges (riba). Instead of interest, fixed fees apply according to Islamic finance principles. ADIB offers various Covered Cards including Cashback, Etihad Guest, and Smiles cards with different reward structures.
Does ADIB charge interest on loans?
No. As a fully Sharia-compliant Islamic bank, ADIB does not charge or pay interest (riba). Instead, ADIB uses Islamic finance structures such as Murabaha (cost-plus financing), Ijara (leasing), and profit-sharing arrangements. For personal finance, home finance, and auto finance, you’ll see a “profit rate” rather than an interest rate, which is the bank’s margin on the financing arrangement.
What is ADIB’s WhatsApp banking number?
ADIB WhatsApp Chat Banking is available at +971 600 543 216. The service is powered by GenAI and available 24/7. You can check balances, block cards, send money, and get instant answers to banking questions. Simply send “Hi” to start a conversation. This is the official verified ADIB WhatsApp number.
What are the requirements for ADIB personal finance?
Salaried employees need minimum monthly income of AED 5,000, minimum age of 21 years, at least 3 months with current employer, and valid UAE residency. Maximum age at finance maturity is 65 years for expats and 70 years for UAE Nationals. Self-employed individuals face stricter requirements including business financials and higher minimum income thresholds. Finance amounts and profit rates depend on salary level and employment status.
Does ADIB support cryptocurrency?
ADIB does not currently offer cryptocurrency trading or custody services. As an Islamic bank, any new financial products must be evaluated by the Sharia Supervisory Board to ensure compliance with Islamic finance principles. The permissibility of cryptocurrencies under Sharia law remains a topic of scholarly debate, and ADIB has not announced any retail crypto products.
